Peony, thanks for sharing...
It's okay to get emotional, it's okay to feel those emotions... as JW's we are taught so much to suppress emotions, if someone abuses you physically, emotionally or otherwise, 'wait on Jehovah', brothers treating you badly? 'wait on Jehovah', in deep depression? 'wait until the new system' be patient, it was so bloody hard to really express who you are deep inside.... and now you are out? emotional outbursts, this just proves you are 'human' again and are in touch with your feelings, NEVER FORGET, the damage from this org can run very deep, and I guess you know how much the JW way of life hurts people, so it's no surprise that when you bump into someone who represents the very thing that causes you so much hurt, you might react badly to it, I think it's a natural reaction. You are in a much better place because the difference between that 'witness' and yourself is that she is simply obeying 'orders' to reject another human being without questioning the ethics of that behaviour, there is no personal conscience there, just a GB injected mindset, but you are living from your heart and how you feel, hence your reaction (not cold, inhuman or harsh).... after all those years of repressing natural reactions while 'waiting on Jehovah', something's got to eventually pop...
A year after being DF'd (I never returned to the meetings), I was on a train here in the UK, and an elder from the congregation got on and accidentally sat right opposite me before he had the chance to notice I was there. I said 'hello' thinking elders could still talk to me, hoping he would at least ask if I was ok, but he just gave me a cold long stare and didn't say anything, we were sat face to face just a few feet between us... I was totally 'stunned', and didn't know where to put my face, and then when I got off the train I was really upset. It happened again when 'I' accidentally sat opposite a witness couple from the congregation, again, just a couple of feet away, they stopped talking and put on stoney zombie-like faces, again I was totally stunned how they can just shut down so cold like that... yep, it hurt.. I guess that's the whole purpose of the shunning to 'keep' the power over you.... that power will eventually fade as you gain more self confidence...!